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All of our services are delivered in plain English at a pace which suits you. We provide materials in PDF format which you can keep as a reference. We come to you at a time and place which suits you. We can offer many of these services at reduced rate by remote access to your computer. Secure internet technology gives access to your computer using a remote access password which you control.

We provide you with options and information to make the best decisions for your technology needs. Of course, if you prefer to take a “hands off” approach we can provide all of the services below and more

• Software Tutorials and Coaching

• One-on-one tutorials and coaching in Windows, Office, Outlook, Photoshop, Internet Explorer, Firefox and just about any software package you can imagine

• If you would like to save money by looking at free alternatives to the usual software we can show you many options and coach you in those as well

• Save on phone bills by using internet based software for Skype and Video Calls

• Coaching in using online chat, Voice Over Internet Protocol (VOIP) and video calling is simple and free to use. Stay in touch with friends and family while cutting your phone bills.

• Setting up blogs, Facebook, emails and online photo albums

• If you have heard of a blog, Facebook or similar but have no idea where to start, we can show you different options for setting up your own website or sharing your digital images with friends and family

• Backup solutions, virus and malware avoidance

• Just about any computer problem can be solved with the help of a good backup solution for all of your photos, documents and emails – we can show you how

• Keep your computer virus and malware free with simple procedures we can show you

• Home Networking

• If you have multiple computers at home and would like them to share files and printers we can set that up for you

• Computer running slowly? Things just not working properly?

• We can diagnose software related issues or tell you when it needs to be taken to a hardware technician.

• Mobile Phone/PDA Setup

• Need help setting up a mobile phone to send pictures, emails, video calls or internet access? This is something we can help you learn.

• Would you like to synchronise your contacts from mobile phone to computer and vice versa? We can show you how to do this with most modern mobile phones.

The above list is just a small sample of areas of support we offer, we didn’t want you to get too bored with a long list! If you are looking for help with something which isn’t listed above, feel free to contact us for a chat and Cairns Computer Help will tailor the best solution for you.